I don’t have a business or a business ID. Can I still use the service?

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For legal reasons, payments cannot be transferred directly to private individuals’ bank accounts before the applicable taxes and statutory contributions have been paid. However, you can still use the service without your own business by using a cooperative invoicing service that handles the taxes and other legal issues for you. Here are some examples:

If you use an invoicing service, add your cooperative’s business ID as your business ID and the cooperative’s bank account number as your account number. You can find our company details for your cooperative’s invoicing needs at the Settlements page.

When you wish to withdraw your payout (minimum amount €50 / kr2000), follow these steps:

  1. Check your current balance (including VAT) on the Settlements page. Write down the amount.

  2. Create an invoice in your cooperative’s invoicing system with the business details shown at the admin.

  3. Return to the Settlements page, select Withdraw Balance, and enter the bank account and reference number from the invoice you just created. Please ensure you enter the reference number correctly, as it is easy to mix up with the invoice number.


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Frequently Asked Questions

Frequently Asked Questions

How can I contact customer support?I am a new user. How do I get started with the service?I can’t log into my account or my password isn’t working. What can I do?I don’t have a business or a business ID. Can I still use the service?My customer or I have encountered an issue in the service. What can I do?How Often Does the Service Remind Customers About Their Photos?How long are photos available for ordering?How can a customer restore their photo gallery if the photos have been moved to backups?The customer wants to change or cancel their order. What should I tell them?The customer chose instalment payment but hasn’t received an invoiceSome designs have an added cost. Who pays for them?What are free administrator orders?Product packages are not visible to my client. Why?What size are the photo files sent to the customers?My client ordered photo files but has not received them.My client has been charged for the same order twice. What can I do?My customer hasn't received their photos and I cannot find their order in the system. What should I do?I want to offer my customer free shipping for orders that exceed a certain price. Is this possible?The Lightroom plugin doesn´t work. What can I do?I need clarification on these DPI and PPI numbers?What is the web address for my consumer photo shop?Can I delete an event template?Can I tag someone as personnel and offer them free products?What can you do with customers’ unfinished shopping carts?The quality of my pictures in the webgallery looks different than my original files on my computer?How can I sell gift cards?